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EMR Ratings: A KLAS Act
This week, KLAS released its first EMR Performance Report that organizes results according to the specialty of the rating provider. Although the publication of “Ambulatory EMR by Specialty” came on the...
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Wall Street and EHR Customer Satisfaction
I was recently reviewing the results of the KLAS 2011 mid-year survey, in which EHR users rated their respective vendors and products. Having spent some time on Wall Street early in my career, I could...
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Why Superior EHR Customer Service is Critical to Your Practice’s Success
In today’s increasingly complex environment, superior service and support from your EHR vendor are critical to long-term practice viability. Reliable customer service can no longer be viewed as just a...
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